SHIPPING/CANCELLATION POLICY

SHIPPING TIMES
Due to this whole operation being ran by a mom, dad, and 1 employee printing all our apparel in house, it can take 3-5 business days for your order to leave our shop (unless otherwise specified in product description). Hoodies are printed to order and can take an additional 1-3 business days. Holsters are custom made and can take 3-4 weeks from the order date to ship.

INTERNATIONAL ORDERS
We DO ship internationally (except holsters) but have limited the options available for carriers due to the unreliability of carriers at this time. The options we have chosen to use for these orders have shown us to be reliable, timely, and allow us options to locate the package in the instance it is not delivered on time. Shipping costs are calculated based off weight and distance and are, unfortunately, out of our control. The shipping charge for your order does not include import duties, tax, VAT, tariffs, or any other fees charged by the carrier for customs clearance. You are responsible for paying these fees upon delivery.

CANCELLATION POLICY
We reserve the right to cancel your order with notice if there is a problem with your order. PayPal will, on occasion, not push your payment through. If this happens you will receive an invoice via email or an email from us asking for you to check your PayPal account. If we do not receive payment or a response within 3 business days your order will be cancelled. If you have questions about an order that has been canceled, please email us at support@goonoperationalgroup.com

 

Questions? Email us! We would be happy to help anyway we can.

support@goonoperationalgroup.com